Responsible Gambling at Betway
At Betway, we are committed to providing a safe and enjoyable gambling experience for all our customers. We believe that gambling should remain a form of entertainment and never become a problem. This page outlines the tools and resources available to help you stay in control.
Our Commitment
Betway promotes responsible gambling and takes active steps to protect vulnerable individuals. We are dedicated to ensuring that our platform is used responsibly and that players have access to the support they need.
Tools to Help You Stay in Control
We offer a range of features designed to help you manage your gambling activity:
- Deposit limits – set daily, weekly or monthly caps on how much you can deposit
- Loss limits – control the maximum amount you can lose over a set period
- Wagering limits – restrict how much you can bet
- Session time limits – set reminders or automatic logouts after a specified duration
- Reality checks – receive periodic notifications about how long you have been playing
- Self-exclusion – temporarily or permanently block access to your account
- Cool-off periods – take a short break from gambling activity
Signs That Gambling May Be a Problem
It is important to recognise when gambling stops being fun. Consider the following warning signs:
- Spending more money or time on gambling than you can afford
- Chasing losses or borrowing money to gamble
- Feeling anxious, stressed or irritable when not gambling
- Neglecting work, relationships or daily responsibilities
- Lying to others about your gambling habits
- Gambling to escape problems or negative feelings
Self-Assessment
If you are unsure whether your gambling habits are healthy, ask yourself these questions:
- Do I gamble with money I cannot afford to lose?
- Has gambling affected my relationships?
- Do I feel the need to bet with increasing amounts?
- Have I tried to stop gambling but been unable to?
If you answered yes to any of these, we encourage you to use our responsible gambling tools or seek professional support.
Get Your Bonus Now!Protecting Minors
Betway strictly prohibits underage gambling. All customers must meet the minimum legal age requirement to register and place bets. We employ age verification procedures to prevent minors from accessing our services. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites.
Support Organisations
If you or someone you know is struggling with problem gambling, the following organisations can provide confidential help and advice:
| GamCare | Counselling and support for problem gamblers |
| Gamblers Anonymous | Peer support through group meetings |
| GamStop | Self-exclusion scheme for online gambling |
| National Gambling Helpline | Free confidential advice and referral service |
Contact Us
If you need assistance with any responsible gambling features on your account, our customer support team is available to help. You can reach us through live chat, email or phone at any time. Your wellbeing is our priority, and we are here to support you in maintaining a healthy relationship with gambling.